Home » Sad Reality: Another Car Buyer Left Stranded Months After Purchasing from Motor Consult

Sad Reality: Another Car Buyer Left Stranded Months After Purchasing from Motor Consult

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Motor Consult, a car dealership based in Ridgeways along Kiambu Road, is once again at the center of controversy following allegations of failing to honor a car sale agreement.

A disappointed customer has shared their harrowing experience after purchasing a Ford Ranger Double Cab in October 2023, only to be left stranded months later with no transfer or logbook in sight.

The buyer claims to have paid the full amount for the vehicle in cash, trusting Motor Consult to handle the transfer of ownership and deliver the logbook within two weeks, as promised.

However, more than a year later, the dealership has yet to fulfill these obligations, leaving the buyer frustrated and without legal ownership of the car.

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The situation took a twist when the customer discovered that the vehicle they had purchased actually belonged to another dealership, Double-X.

According to the customer,  the dealership, owned and operated by Titus Muthaka, was acting as an agent for Double-X but failed to forward the payment, which has prevented Double-X from completing the transfer of ownership.

In their statement, the aggrieved buyer expressed deep disappointment with Motor Consult’s service:

“I paid the full amount for the car, yet the dealership failed to settle their payment with Double-X. It is disheartening to see such dishonesty and lack of professionalism from a company I trusted.”

The buyer also issued a stern warning to potential customers, urging them to tread cautiously when dealing with the dealership:

“I want to make other Kenyans aware of this issue to ensure they don’t fall victim to such practices. Trade carefully with Motor Consult.”

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