Travellers en route to Kakamega County from Nairobi found themselves braving the chilly night air as their journey came to an abrupt halt due to a mechanical failure in a Climax bus.
The unfortunate incident unfolded at Eka Tano Kikuyu in Kiambu County along the Nairobi-Nakuru highway around 10 pm on Saturday, December 23.
Sikika Road Safety shared the details of the incident through a post on Twitter, accompanied by a photo of the stranded bus.
Despite the late hour and the inconvenience caused, the affected passengers lamented that Climax, the bus company, had not provided an alternative means of transportation, despite each passenger having paid KSh 3,000 as the fare for the journey.
The frustrating ordeal was further exacerbated for some passengers who were accompanied by children, all of whom had to endure the unexpected night stopover in the cold.
Expressing their dissatisfaction with the situation, travellers took to social media to voice their grievances.
In a statement released on Sunday, December 24, Sikika Road Safety conveyed the plight of the stranded passengers, stating, “Hello Sikika Road Safety, this is our sad story; this vehicle developed a mechanical problem at 10 pm last night, and up to now, we have not received any rescue bus from the company, we are at Eka Tano area at Rubis, and everyone was paying 3k from Nairobi to Kakamega …….we have children, and we are frustrated.”